Frequently Asked Questions

What types of windows and doors do you offer?

Answer: We offer a wide range of window and door types including, but not limited to, casement windows, sash windows, bi-folding doors, and composite doors. All our products are available in various materials such as UPVC and aluminium to complement the style of your property.

Are your windows energy efficient?

Answer: Yes, all our windows are designed to improve your home’s energy efficiency. We offer double glazing as standard and provide options for triple glazing. Our products meet and exceed current energy efficiency standards such as part L of the building regulations for the future home stardard, helping to reduce your heating costs and carbon footprint.

We are aware of the future home standards 2025 – is to meet 1.2 overall window value.

Can you provide custom sizes and designs?

Answer: Absolutely! We specialise in bespoke solutions tailored to the specific needs and preferences of our customers. Whether you need custom sizes, shapes, or designs, we can accommodate nearly all requests to match the unique character of your home or commercial property.

How long does installation take?

Answer: The duration of installation depends on the scope and complexity of the project. Typically, a standard window or door installation can be completed within one day. Larger projects or custom installations might take longer. We always aim to minimise disruption and will provide a detailed timeline before starting any work.

Do you offer warranties on your products and services?

Answer: Yes, we provide comprehensive warranties on all our products and installations for residential installations. Our windows and doors come with a guarantee on both the hardware and the workmanship. Specific warranty details vary by product type and material, and all warranty terms will be clearly outlined in your service agreement.

What areas do you serve?

Answer: We primarily serve clients in Gloucestershire and the surrounding areas as we are based here. If you’re located outside this area, please contact us to discuss your project as we take on projects further afield depending on the scope.

How do I get a quote for my project?

Answer: You can request a quote by filling out the contact form on our website, emailing us directly, or by calling our office. We offer a free initial consultation to discuss your needs and assess your property.

Do you handle both residential and commercial projects?

Answer: Yes, we provide services for both residential homes and commercial properties. Our team has extensive experience managing projects of all sizes, from single-window installations in homes to large-scale commercial installations.

How do I maintain my new windows and doors?

Answer: We will provide you with detailed care instructions specific to the materials and products you choose. Generally, regular cleaning and occasional checks to ensure seals and moving parts remain functional will help extend the life of your windows and doors.

What types of windows are best for commercial buildings?

Answer: The best windows for a commercial building depend on the property, its use and the required levels of security, thermal performance and ventilation. Aluminium and uPVC are both popular choices, with aluminium particularly suited to many commercial environments due to its strength, durability and modern appearance. A professional assessment can help determine
the most suitable system for each building.

How often should commercial windows be replaced?

Answer: There is no fixed lifespan for commercial windows, as this depends on their material, quality, installation and exposure to the elements. Signs that replacement may be required include draughts, condensation between glazing panes, difficulty opening or closing windows, visible damage and declining thermal performance.

What are the benefits of replacing old windows in a commercial property?

Answer: Replacing older commercial windows can improve energy efficiency, security, comfort and the overall appearance of a building. Modern glazing and frame systems can help reduce heat loss and draughts while providing improved performance and creating a more professional
environment for employees, customers, residents or visitors.

Are aluminium windows a good choice for commercial buildings?

Answer: Yes, aluminium windows are an excellent option for many commercial buildings because they are strong, durable and relatively low maintenance. Their strength also allows for slimmer frames and larger glazed areas, helping create a modern appearance while providing the performance required for many commercial applications.

How can new windows improve the energy efficiency of a commercial building?

Answer: Modern windows can help improve energy efficiency by reducing the amount of heat transferred through the glazing and frames. Features such as high-performance double glazing, improved seals and thermally broken aluminium frames can all help reduce unwanted heat loss, creating a more comfortable and potentially more energy-efficient building.

What should I consider when choosing new doors for a commercial property?

Answer: When choosing commercial doors, consider security,accessibility, durability, thermal performance, frequency of use and the appearance of the building. The right solution will vary between properties, so the door system should be selected around how the entrance will be used as well as the specific requirements of the premises.

What are PAS 24 certified windows and doors?

Answer: PAS 24 is a UK security standard used to assess the ability of windows and doors to withstand methods of attack commonly associated with burglary. Choosing PAS 24 tested products can provide additional reassurance when security is an important consideration for a commercial or residential development.

Can commercial windows and doors be replaced while a building is still in use?

Answer: In many cases, yes. Commercial window and door replacement can often be carefully planned and completed in phases to minimise disruption to the people using the building. The approach will depend on the property, access requirements and scale of the project, so these factors should be considered during the planning stage.

How long does a commercial window replacement project take?

Answer: The timescale for a commercial window replacement project depends on factors including the number of windows, the systems being installed, site access and the complexity of the work. Smaller projects may be completed relatively quickly, while larger developments may require a phased programme. A site assessment allows a more accurate project timescale to be
provided.